Shipping policy
Shipping Policy – Total Resistance
Effective Date: 29-03-2026
1. Overview
At Total Resistance, we aim to deliver your sports equipment and apparel as quickly and reliably as possible. This Shipping Policy outlines our processing times, shipping methods, and delivery expectations.
2. Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order has been processed, you will receive a confirmation email with tracking information.
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During high-demand periods, processing times may be slightly delayed.
3. Shipping Times
Netherlands & Europe
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Estimated delivery: 2–7 business days
International Shipping
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Estimated delivery: 5–14 business days
Please note that these are estimated delivery times and may vary depending on your location and external factors.
4. Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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We may offer free shipping promotions, which will be clearly indicated on our website.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor the status of your delivery.
6. Delays and Issues
Total Resistance is not responsible for delays caused by:
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Customs clearance procedures
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Carrier delays
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Incorrect or incomplete shipping information provided by the customer
If your order is significantly delayed, please contact us and we will assist where possible.
7. Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the shipping cost.
8. Incorrect Address
Please ensure that your shipping details are correct at checkout.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
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If you notice an error, contact us immediately after placing your order.
9. Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact us within 7 days of delivery
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Provide your order number and, if applicable, photos of the damage
We will work with the shipping carrier to resolve the issue.
10. Contact Information
For any shipping-related questions, please contact us:
Email: TotalReistance.tr@gmail.com
Business Name: Total Resistance
By placing an order with Total Resistance, you agree to this Shipping Policy.